SUPPORT CENTER

Most of our customers are looking for help with the NEW UPGRADE RETRO GAME CONSOLE STICK.

To save your time, please check the Quick Links below for an instant solution:

1. WHERE IS MY ORDER?

Don't wait for an email reply! You can see the live status of your package immediately.
👉 [CLICK HERE TO TRACK YOUR ORDER]

2. GAME STICK PRO SETUP & FIXES

Having trouble connecting to TV? Controller not working?
Read our Step-by-Step Guide & Troubleshooting.
👉 [VIEW GAME STICK PRO GUIDE]

3. WARRANTY & RETURNS

Received a faulty item? We offer a 30-Day Money-Back Guarantee.
👉 [START A RETURN / WARRANTY CLAIM]

⚡ Fast Digital Support (Recommended):

Email: support@2bluebox.com
Response Time: < 60 Mins.
Please attach a video/photo of the error for faster resolution.

🇦🇺 Melbourne Support Line:
Hotline: +61 3 7003 5905
Hours: Mon - Fri, 09:00 - 17:00 AEST (Melbourne Time).

🏢 US Headquarters (Legal):
Address:
1942 Broadway STE 314C, Boulder, CO 80302, United States.
US Office Line: +1 720-994-7262

The website is jointly operated by 2BLUEBOX LLC.

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